Contact McMurray Hatchery

Our website has answers to many of your questions:

• Edit your order or delivery date, access certificates, and more in our newly updated Account Area.
• Visit our Frequently Asked Questions (FAQ) page for answers to questions about ordering, shipping, how to prepare for the arrival of your birds, and more.
• The McMurray Hatchery Blog is a great resource to learn more about different breeds, types of fowl, raising and keeping poultry, hatchery news, and more.

Need to speak to a customer service representative? Choose from the following ways to connect with us. Our customer service representatives will respond during business hours.

• PHONE 515.832.3280 or 800.456.3280 — Call our office to speak to a customer service representative. During times with extended wait times, select the Call Me Back option save your place in line and have us call you back.
• CHAT — Connect with a customer service representative online by using the Chat window in the lower right hand corner of our website.
• EMAIL — Complete the form below to send us a message. Please allow 2-4 business days for a response.
• TEXT 515.832.3280 — On the go but need to connect with us regarding a quick question about your order? Text our customer service department directly from your mobile device. SMS charges may apply. Please see your carrier for details.

Our Chick Guarantee
McMurray Hatchery offers a 48-HOUR LIVE ARRIVAL AND LIVABILITY GUARANTEE on all live orders. All claims regarding this guarantee must be reported by phone by calling 515.832.3280 or 800.456.3280 during normal business hours. NOTE: If your 48 hours ends over a weekend, contact our office on the next business day.