Get Help Now Leave a Message [X]
Your Name*
Email Address
Your email address appears to be invalid. Would you like to correct it?
Enter your name, email address and your question or message and click Send Message.
First Name
Last Name
Your Email Address
Your Question or Message
Your message was sent. We will get back to you via email as soon as possible.
The first ship date for everything in your cart is .
SHOP NOW

Home / Frequently Asked Questions / Why don't you ship chicks express?

Frequently Asked Questions

Why don't you ship chicks express?

While the USPS requires Express Mail for shipment of adult birds – which is anything other than day-old birds – the USPS does not guarantee overnight delivery of live animals. The USPS has different rules for the shipment of live animals. The USPS retains the right to alter the flights used to protect the animals (For example, live animals can not fly on flights that have dry ice.).

Below is the USPS (DMM 604, 9.0, 9.5.5, Paragraph G) ruling/reference for all mail:

United States Postal Service Domestic Mail Manual

604 Postage Payment Methods and Refunds

9.0 Exchanges and Refunds

9.5.5 Refunds Not Given

A postage refund will not be given if the guaranteed service was not provided due to any of the following circumstances:

g. The shipment contained live animals and was delivered or delivery was attempted within 3 days of the date of mailing.