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Frequently Asked Questions

Can I ship chicks Express or Overnight?

The United States Postal Service has many rules regarding the shipment of live animals. The USPS is the only carrier that ships day-old baby poultry. The USPS guarantees that shipments of day-old poultry will be delivered within 2-3 days. McMurray Hatchery also offers a live delivery and livability guarantee on all of the birds we sell.

Express shipping is available for an additional fee, however please note that Express shipping gives priority loading to all items but does not guarantee expedited delivery on orders of live animals. The USPS retains the right to alter the flights used to protect the animals — for example, live animals can not fly on flights that have dry ice.

Below is the USPS (DMM 604, 9.0, 9.5.5, Paragraph G) ruling/reference for all mail:

United States Postal Service Domestic Mail Manual

604 Postage Payment Methods and Refunds

9.0 Exchanges and Refunds

9.5.5 Refunds Not Given

A postage refund will not be given if the guaranteed service was not provided due to any of the following circumstances:

g. The shipment contained live animals and was delivered or delivery was attempted within 3 days of the date of mailing.